Degraded Performance for Subset of Users in Axiom

Incident Report for Veracross

Resolved

This incident has been resolved.
Posted Oct 01, 2026 - 15:00 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 01, 2026 - 13:06 EDT

Update

We are continuing to investigate this issue.
Posted Oct 01, 2026 - 11:38 EDT

Investigating

We are currently investigating reports of degraded performance in Axiom for a subset of users.
Posted Oct 01, 2026 - 11:38 EDT
This incident affected: Axiom US, Axiom EU, and Axiom AU.