All Systems Operational
US Operational
Core (Database)   Operational
Axiom   Operational
Portals (Parents, Students, Teachers, Alumni)   Operational
Authentication and User Accounts   Operational
Documents   ? Operational
Online Payments   ? Operational
Scheduler   Operational
API and iCal   Operational
Files   ? Operational
EU Operational
Core (Database)   Operational
Axiom   Operational
Portals (Parents, Students, Teachers, Alumni)   Operational
Authentication and User Accounts   Operational
Documents   ? Operational
Online Payments   ? Operational
Scheduler   Operational
API and iCal   Operational
Files   ? Operational
Accounting   Operational
Admissions   ? Operational
Online Registration   ? Operational
Email and SMS   Operational
Client Portal and Documentation   Operational
External SMS Service   Operational
Photos   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 23, 2018
Veracross support / ticketing system availability issues
Resolved - The incident has been resolved.
Oct 23, 11:33 EDT
Investigating - We are working with our third-party ticketing system provider to investigate availability issues.
Oct 23, 11:31 EDT
Oct 22, 2018

No incidents reported.

Oct 21, 2018

No incidents reported.

Oct 20, 2018

No incidents reported.

Oct 19, 2018
File Upload Errors
Resolved - This incident has been resolved.
Oct 19, 13:30 EDT
Identified - File uploads for classes and assignments are currently experiencing a high error rate. This is due to a problem with our cloud provider. We are monitoring their status and will update this page once they have resolved the issue.
Oct 19, 11:22 EDT
Oct 18, 2018

No incidents reported.

Oct 17, 2018

No incidents reported.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018
Files service issue
Resolved - This incident has been resolved.
Oct 12, 07:49 EDT
Update - The issue affecting our files service has been resolved. Thank you for your patience.
Oct 12, 07:48 EDT
Investigating - We are currently investigating an issue with our files service.
Oct 12, 07:42 EDT
Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

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