All Systems Operational
US Operational
Core (Database)   Operational
Axiom   Operational
Portals (Parents, Students, Teachers, Alumni)   Operational
Authentication and User Accounts   Operational
Documents   ? Operational
Online Payments   ? Operational
Scheduler   Operational
API and iCal   Operational
Files   ? Operational
EU Operational
Core (Database)   Operational
Axiom   Operational
Portals (Parents, Students, Teachers, Alumni)   Operational
Authentication and User Accounts   Operational
Documents   ? Operational
Online Payments   ? Operational
Scheduler   Operational
API and iCal   Operational
Files   ? Operational
Accounting   Operational
Admissions   ? Operational
Online Registration   ? Operational
Email and SMS   Operational
Client Portal and Documentation   Operational
External SMS Service   Operational
Photos   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 15, 2018

No incidents reported today.

Dec 14, 2018

No incidents reported.

Dec 13, 2018

No incidents reported.

Dec 12, 2018
Documents unavailable
Resolved - The issue affecting documents has been resolved. Thank you for your patience.
Dec 12, 15:34 EST
Investigating - We are investigating an issue with documents availability.
Dec 12, 15:29 EST
Dec 11, 2018
Incorrect Person detail screens for SysAdmins
Resolved - This morning around 8:05AM ET we were made aware of a system wide issue which caused users with SysAdmin security roles to see incorrect detail screens for Person records. Engineering immediately worked to identify the issue and rolled out a fix 30 minutes later, at 8:35AM ET.

We apologize for any inconvenience this caused.
Dec 11, 09:11 EST
Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018
Issues batch printing documents
Resolved - The issue affecting document batch processing has been resolved. We will continue to monitor functionality. Thank you for your patience.
Dec 3, 14:07 EST
Identified - The issue affecting batch printing has been identified and a solution is being implemented. We will provide additional updates as necessary. Thank you for your patience.
Dec 3, 13:00 EST
Investigating - We are currently looking into issues when attempting to batch print documents.
Dec 3, 11:46 EST
Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

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