Data Importer Issue

Incident Report for Veracross

Resolved

We have resolved the issue with the Data Importer that caused imports to be stuck in a pending status.

To prevent inadvertent duplicate record imports in scenarios where users may have attempted the same import multiple times, imports that were stuck in pending status have been removed. Users should complete a new import process for any prior attempts that had been stuck.

Posted Jun 04, 2026 - 11:33 EDT

Investigating

We are currently investigating reports that Data Importer imports are stuck in pending status.

Posted Jun 04, 2026 - 10:04 EDT

This incident affected: Common (Importer).