Outage for Subset of Users

Incident Report for Veracross

Resolved

This incident has been resolved.
Posted Sep 05, 2025 - 16:22 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 05, 2025 - 15:35 EDT
This incident affected: Common (Accounting Axiom, Importer, Admissions 2.0 & Enrollment, Email & SMS, Files Services), US (Authentication & User Accounts US, Payments US, Documents US, Legacy API & iCal feeds US, Online Giving US, Scheduler US, APIv3 US), and Axiom US, Portals US.