Authentication outage for subset of users

Incident Report for Veracross

Resolved

This incident has been resolved.
Posted Aug 18, 2026 - 01:00 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 17, 2026 - 20:18 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 17, 2026 - 19:39 EDT
This incident affected: US (Authentication & User Accounts US).