Service Degradation for Axiom, Portals and Authentication

Incident Report for Veracross

Resolved

This incident has been resolved.
Posted Oct 01, 2026 - 15:35 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 01, 2026 - 14:41 EDT

Investigating

We are currently investigating a separate incident related to degraded service for Axiom, Portals and Authentication.
Posted Oct 01, 2026 - 13:37 EDT
This incident affected: US (Authentication & User Accounts US) and Axiom US, Portals US.