Issue causing actions to be stuck in a pending state in Axiom

Incident Report for Veracross

Resolved

This incident has been resolved.

Posted Sep 06, 2023 - 17:28 EDT

Monitoring

Our service provider has implemented a fix for this issue and is continuing to monitor the situation.

Posted Sep 06, 2023 - 14:12 EDT

Identified

We have identified that this issue is related to a problem with one of our service providers. We are closely monitoring the status of our service provider and will provide updates as we receive them. Thank you for your patience.

Posted Sep 06, 2023 - 13:36 EDT

Investigating

We are currently investigating an issue causing actions to be stuck in a pending state. We are working to correct this issue and will provide updates as soon as we are able.

Posted Sep 06, 2023 - 13:27 EDT

This incident affected: Axiom US.