All Systems Operational

Uptime over the past 90 days. View historical uptime.
Axiom US Operational
90 days ago
100.0 % uptime
Today
Axiom EU Operational
90 days ago
100.0 % uptime
Today
Axiom AU Operational
90 days ago
100.0 % uptime
Today
Portals US Operational
90 days ago
100.0 % uptime
Today
Portals EU Operational
90 days ago
100.0 % uptime
Today
Portals AU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
Authentication & User Accounts US Operational
90 days ago
100.0 % uptime
Today
Payments US Operational
90 days ago
100.0 % uptime
Today
Documents US Operational
90 days ago
100.0 % uptime
Today
Legacy API & iCal feeds US Operational
90 days ago
100.0 % uptime
Today
Online Giving US Operational
90 days ago
100.0 % uptime
Today
Scheduler US Operational
90 days ago
100.0 % uptime
Today
APIv3 US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
Authentication & User Accounts EU Operational
90 days ago
100.0 % uptime
Today
Payments EU Operational
90 days ago
100.0 % uptime
Today
Documents EU Operational
90 days ago
100.0 % uptime
Today
Legacy API & iCal feeds EU Operational
90 days ago
100.0 % uptime
Today
Online Giving EU Operational
90 days ago
100.0 % uptime
Today
Scheduler EU Operational
90 days ago
100.0 % uptime
Today
APIv3 EU Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Authentication & User Accounts AU Operational
90 days ago
100.0 % uptime
Today
Payments AU Operational
90 days ago
100.0 % uptime
Today
Documents AU Operational
90 days ago
100.0 % uptime
Today
Online Giving AU Operational
90 days ago
100.0 % uptime
Today
Scheduler AU Operational
90 days ago
100.0 % uptime
Today
APIv3 AU Operational
90 days ago
100.0 % uptime
Today
Legacy API & iCal feeds AU Operational
90 days ago
100.0 % uptime
Today
Common Operational
90 days ago
100.0 % uptime
Today
Accounting Axiom Operational
90 days ago
100.0 % uptime
Today
Importer Operational
90 days ago
100.0 % uptime
Today
Admissions 2.0 & Enrollment Operational
90 days ago
100.0 % uptime
Today
Email & SMS Operational
90 days ago
100.0 % uptime
Today
Files Services Operational
90 days ago
100.0 % uptime
Today
Veracross Community Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 5, 2025

No incidents reported today.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025
Issue with Veracross Community Email Replies to Cases
Resolved - Salesforce has confirmed the issue is resolved and their inbound and outbound email log has been fully processed. We've confirmed that messages sent during this outage have since been received by our team.
Jun 30, 09:26 EDT
Update - Salesforce confirmed that they resolved their system issues with their email service today at 12:04 UTC. Though we have not seen continued issues after they implemented their fix, we are still waiting for their email service backlogs to clear so that all previously emailed case replies come through to our support team. Salesforce indicated that the process to clear their backlog could take up to another 24 hours, so we are monitoring the progress through the weekend. We appreciate your patience as we work with Salesforce to confirm this issue has been fully resolved.
Jun 27, 16:59 EDT
Monitoring - Salesforce has indicated that they've identified the issue with their email service and have implemented a solution, and their email services and backlogs are now recovering. We're monitoring the status of that recovery and will confirm once all disruptions to our case email notifications and customer replies have been resolved. Until we can confirm that all issues impacting our Veracross Community have been resolved, we continue to encourage you to log in directly to the Veracross Community to open new cases and to view or update existing cases. We appreciate your patience.
Jun 27, 08:34 EDT
Investigating - The third-party vendor that hosts our Veracross Community, Salesforce, is currently experiencing an issue with inbound and outbound emails, which as a result is interfering with email replies to case notifications. As a result, customers may not be receiving email notifications of all case updates, and any replies to case notifications are not copying through to your cases for our support team to see. We are actively working with Salesforce to understand when this issue will be resolved and confirm that communications will come through at that time. In the meantime, please log in directly to the Veracross Community to open new cases and to view or update existing cases. We apologize for any inconvenience.
Jun 26, 14:13 EDT
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Partial Outage for Subset of Users
Resolved - There was an issue detected that caused a partial outage of Axiom and Portals for a subset of users on June 27th at 9 am ET. This issue has been resolved.
Jun 27, 09:00 EDT
Jun 26, 2025
Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

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